(Someone shared these with me a while back....and now I share them with you.)
- Quality does not live on a proverbial island or in a silo - nor is it proprietary. It should be shared among departments, disciplines, and organizations.
- Quality is multi-disciplinary.
- It does not need to “reinvent the wheel” simply for the sake of having one’s own “wheel”. Many sources of research, best practices, evidence-based practices, etc. already exist which can be utilized without drastically increasing the cost of analysis and implementation.
- Quality does not limit itself nor hold allegiance to a single source or discipline. Safer Healthcare Now, the Public Health Agency of Canada (PHAC), the Centers of Disease Control and Prevention (CDC) in the United States, the Department of Health in the United Kingdom, and the Cochrane Collaboration are just a few of the example of entities which provide meta-analysis of quality initiatives, best-practice and evidence-based practice.
- Quality is not afraid to reinvent itself.
- Quality starts, and ultimately ends, at the bedside.
- Quality needs the knowledge, means, and motivation to succeed.
- Quality initiatives require adequate policies & procedures, equipment, and education to be effectively implemented.
- Quality should be a natural part of the culture in healthcare.
- Quality incorporates safety and efficiency.
- Efficiencies in product/supply management can improve quality, patient safety, and increase cost savings.
- Patient safety and reduced risk flow out of quality.
- Quality is logical.
- Quality is achievable.
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